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PRIVACY POLICY

Last Updated: February 26, 2026

🔒 DATA FIDUCIARY INFORMATION

Data Fiduciary: Orbiforge Technologies Pvt. Ltd.

Registered Office: 169/168/166, Bannerghatta Road, Arekere, MICO Layout 2nd Stage, 1st Stage Arekere, Bengaluru, Karnataka 560076

GSTIN: 29AAECO8435G1Z5

Privacy Contact: privacy@arvefootwear.com

Orbiforge Technologies Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

Your Consent: By using our Website and providing your personal data, you consent to the collection, use, and processing of your data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.

1. Information We Collect

We collect the following categories of personal data:

Data Category Examples Purpose
Identity Data Name, gender Order processing, personalization
Contact Data Email, phone, address Delivery, communication
Transaction Data Order details, payment method Order fulfillment, records
Technical Data IP address, browser, device Website optimization, security
Usage Data Pages visited, products viewed Improve services, analytics

2. How We Collect Your Data

3. Purpose of Data Processing

We process your personal data only for the following lawful purposes:

4. Legal Basis for Processing

Under the DPDP Act, 2023, we process your data based on:

5. Data Storage and Security

Data Location: Your personal data is stored securely on servers located in India, in compliance with data localization requirements.

We implement appropriate technical and organizational security measures including:

Payment Security: We do NOT store any credit/debit card numbers, CVV, or other payment instrument details on our servers. All payment processing complies with RBI Tokenisation Guidelines.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

All third parties are contractually bound to protect your data and use it only for specified purposes.

7. Your Rights Under DPDP Act, 2023

As a Data Principal, you have the following rights:

Right Description
Right to Access Request a summary of your personal data we hold
Right to Correction Request correction of inaccurate or incomplete data
Right to Erasure Request deletion of your personal data (subject to legal requirements)
Right to Withdraw Consent Withdraw consent for data processing at any time
Right to Grievance Redressal Lodge complaints with us or the Data Protection Board of India
Right to Nominate Nominate another person to exercise your rights in case of death or incapacity

To exercise any of these rights, contact us at privacy@arvefootwear.com

8. Cookies and Tracking

We use cookies to:

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Website features.

9. Data Retention

We retain your personal data for:

After the retention period, data is securely deleted or anonymized.

10. Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Grievance Officer

📞 GRIEVANCE OFFICER (As per IT Rules, 2021 & DPDP Act, 2023)

Name: Gosangi Shanmukha Reddy

Email: grievance@arvefootwear.com

Phone: 8121204803

Address: 169/168/166, Bannerghatta Road, Arekere, MICO Layout 2nd Stage, 1st Stage Arekere, Bengaluru, Karnataka 560076

Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

Grievances will be acknowledged within 24 hours and resolved within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India.

14. Contact Us

For any privacy-related questions or to exercise your rights: