TERMS & CONDITIONS

Last Updated: February 26, 2026

1. Acceptance of Terms

By accessing and using https://arvefootwear.com ("Website"), operated by Orbiforge Technologies Pvt. Ltd., you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website.

These Terms constitute a legally binding agreement between you ("User", "Customer", "You") and Orbiforge Technologies Pvt. Ltd. ("Company", "We", "Us", "Our").

2. Definitions

• "Products" refers to footwear and related items sold on this Website
• "Order" means a request placed by you to purchase Products from us
• "Services" includes all services provided through the Website including browsing, purchasing, delivery, and customer support

3. Eligibility

You must be at least 18 years of age to use this Website and make purchases. By using this Website, you represent and warrant that you are of legal age and have the legal capacity to enter into binding contracts.

4. Products and Pricing

• All products displayed on our Website are subject to availability
• Prices are listed in Indian Rupees (INR) and are inclusive of all applicable taxes (GST) unless stated otherwise
• GST breakdown will be displayed at checkout and on your invoice
• We reserve the right to modify prices without prior notice
• In case of pricing errors, we reserve the right to cancel orders and issue full refunds
• Product images are representative; actual products may vary slightly

5. Orders and Payment

• Orders are confirmed only after successful payment or COD acceptance
• We accept Cash on Delivery (COD) across serviceable pin codes in India
• Online payment options may be added in the future
• We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity
• Order confirmation will be sent via email and/or SMS
• We do not store any card or payment instrument data as per RBI guidelines

6. Shipping and Delivery

Please refer to our detailed Shipping & Delivery Policy for complete information including:

• Delivery timelines (3-10 business days depending on location)
• Shipping charges (Free shipping on orders above ₹500)
• Order processing times
• Serviceable pin codes

7. Returns and Refunds

Please refer to our detailed Refund & Cancellation Policy for complete information including:

• 7-day return window from delivery date
• Conditions for eligible returns
• Refund processing timelines (10-15 business days)
• Cancellation procedures

8. Prohibited Items

Arve Footwear only sells genuine footwear products. We do not sell and strictly prohibit:

• Counterfeit or replica products
• Drugs, weapons, or illegal items
• Tobacco or alcohol products
• Adult content or age-restricted items
• Any items prohibited under Indian law

9. Intellectual Property

All content on this Website, including but not limited to images, text, logos, graphics, designs, and software, is the property of Orbiforge Technologies Pvt. Ltd. and is protected by Indian copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User Conduct

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Website
• Transmit any viruses or malicious code
• Provide false information during registration or checkout
• Engage in any activity that disrupts the Website's operation

11. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

12. Limitation of Liability

Orbiforge Technologies Pvt. Ltd. shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from use or inability to use the Website
• Third-party actions or content

Our maximum liability shall not exceed the amount paid by you for the specific order in question.

13. Indemnification

You agree to indemnify and hold harmless Orbiforge Technologies Pvt. Ltd., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

15. Governing Law & Jurisdiction

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Grievance Redressal

Grievances will be acknowledged within 24 hours and resolved within 30 days of receipt.

18. Contact Information

For questions, concerns, or feedback regarding these Terms & Conditions, please contact us:

• Email: info@arvefootwear.com
• Phone: 8121204803
• Address: 169/168/166, Bannerghatta Road, Arekere, MICO Layout 2nd Stage, 1st Stage Arekere, Bengaluru, Karnataka 560076